Back to Sweet Life USA
Legal

Privacy Policy

Effective Date: September 29, 2026Last Updated: September 29, 2026

Sweet Life USA respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, purchase a product or service, communicate with us, subscribe to communications, participate in our programs, or otherwise interact with Sweet Life USA. By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Mailing or billing information
  • Information submitted through contact, inquiry, registration, booking, or subscription forms
  • Information related to purchases, orders, coaching, speaking engagements, events, or other services
  • Communications you send to us by email, telephone, SMS, website forms, or social media
  • Preferences relating to email or text message communications
  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring URLs
  • Approximate geographic information derived from an IP address
  • Date, time, and duration of website visits
  • Cookie and similar technology information

Payment information may be processed directly by third party payment providers. Sweet Life USA may not directly receive or store complete credit or debit card information when payments are handled by such providers.

2. How We Use Information

We may use personal information to:

  • Provide and administer our products, programs, books, services, coaching, speaking engagements, events, and other offerings
  • Process inquiries, requests, registrations, appointments, and transactions
  • Communicate with customers, subscribers, prospective customers, clients, and other individuals
  • Send requested information and service related communications
  • Send appointment confirmations, reminders, updates, and customer service messages
  • Send marketing or promotional communications when appropriate consent has been provided
  • Respond to questions and provide support
  • Maintain customer and contact records
  • Improve our website, services, communications, and user experience
  • Analyze website activity and performance
  • Prevent fraud, misuse, security incidents, or unlawful activity
  • Maintain records required for business, tax, accounting, compliance, or legal purposes
  • Comply with applicable laws, regulations, court orders, or governmental requests

We may use information for other purposes that are disclosed to you when the information is collected or with your consent.

3. SMS & Text Message Communications

Sweet Life USA may offer communications by SMS or other text messaging services.

SMS Consent

You will only receive marketing or promotional text messages from Sweet Life USA when you have provided the appropriate consent to receive such messages.

Providing your telephone number does not by itself constitute consent to receive marketing text messages.

Where an online form provides an SMS consent option, consent is voluntary and is not a condition of purchasing goods or services unless specifically permitted by applicable law.

If separate marketing and non marketing messaging options are presented, your selections will be honored separately.

Types of Messages

Depending on how you interact with Sweet Life USA and the consent you provide, text messages may include:

  • Appointment confirmations or reminders
  • Customer service communications
  • Responses to inquiries
  • Order or service updates
  • Event or program information
  • Requested follow up communications
  • Special offers, announcements, or promotional messages when marketing consent has been provided

Message frequency may vary.

Message and data rates may apply.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a text message from Sweet Life USA.

After submitting an opt out request, you may receive a final confirmation message indicating that you have been unsubscribed. After that confirmation, you will no longer receive messages from that messaging program unless you subsequently provide consent again.

You may also contact us directly and request removal from SMS communications.

Help

For assistance with SMS communications, reply HELP to a message or contact Sweet Life USA using the information provided in the Contact Information section below.

SMS Consent and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely when necessary to provide supporting services, such as customer service, communications infrastructure, messaging delivery, website hosting, payment processing, or technology services.

All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

Sweet Life USA does not sell, rent, trade, or otherwise provide SMS opt in information or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

Text message originator opt in data and consent are used only for purposes associated with the communications you authorized and for operating, maintaining, or supporting those communications.

4. Data Sharing and Disclosure

Sweet Life USA does not sell personal information in the ordinary meaning of the term.

We may disclose limited personal information to service providers that perform services on our behalf, including providers of:

  • Website hosting
  • Customer relationship management systems
  • Communications and messaging infrastructure
  • Email services
  • Payment processing
  • Scheduling and appointment services
  • Data storage
  • Analytics
  • Website security
  • Customer support
  • Business administration

These providers are permitted to access personal information only as reasonably necessary to perform services for us and are expected to handle information in accordance with applicable privacy and security obligations.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to valid legal processes or governmental requests
  • Enforce our agreements or policies
  • Protect the rights, safety, property, or security of Sweet Life USA or others
  • Investigate suspected fraud, abuse, or illegal activity
  • Complete a legitimate business restructuring, merger, sale, transfer, or similar transaction, subject to applicable law

Notwithstanding anything else in this Privacy Policy:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Text messaging originator opt in data and consent will not be shared with any third parties for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Sweet Life USA and service providers supporting our website may use cookies, pixels, analytics technologies, log files, and similar technologies.

These technologies may help us:

  • Operate and secure the website
  • Remember user preferences
  • Understand how visitors use the website
  • Measure website traffic and performance
  • Improve content and functionality
  • Identify technical problems
  • Measure the effectiveness of communications or marketing activities

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third party websites or services linked from our website may use their own cookies or tracking technologies. Their practices are governed by their own privacy policies.

6. Data Security

Sweet Life USA uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, password protection, secure third party platforms, encrypted connections where appropriate, and limiting access to personal information to individuals or service providers that reasonably require it.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

7. Third Party Services

Sweet Life USA may use third party platforms and service providers to operate the website and provide our products, communications, and services.

Customer Relationship and Communications Platforms

Sweet Life USA may use customer relationship management, automation, scheduling, messaging, and communications technology.

When personal information is processed through these systems on our behalf, these providers function as service providers or processors supporting Sweet Life USA's business operations.

Information processed through these systems may include names, email addresses, telephone numbers, communications, appointment information, consent records, and related customer relationship information.

Use of these platforms does not authorize any service provider to use Sweet Life USA's SMS opt in data for unrelated third party marketing or promotional purposes.

Other Third Party Services

We may also use third party services such as website hosting platforms, email providers, payment processors, analytics services, social media services, online marketplaces, and other technology providers.

Sweet Life USA's website may contain links to external websites, including social media platforms, online retailers, payment providers, or other third party websites.

We are not responsible for the privacy practices of websites or services that we do not control. We encourage you to review their privacy policies before providing personal information.

8. Data Retention

We retain personal information for only as long as reasonably necessary to:

  • Provide requested products or services
  • Maintain customer or business records
  • Fulfill the purposes described in this Privacy Policy
  • Maintain records of communications and consent
  • Resolve disputes
  • Enforce agreements
  • Meet tax, accounting, legal, regulatory, or compliance obligations

SMS consent and opt out records may be retained as necessary to document communication preferences and compliance obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate recordkeeping requirements.

9. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights relating to your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information regarding how personal information has been used or disclosed
  • Withdraw consent where processing is based on consent
  • Opt out of marketing emails
  • Opt out of SMS communications
  • Request limitations on certain processing activities where provided by law
  • Exercise applicable privacy rights without unlawful discrimination

To exercise a privacy related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

You may unsubscribe from marketing email communications by using the unsubscribe link included in applicable emails.

For text messages, reply STOP to opt out.

10. Children's Privacy

Sweet Life USA's website and services are not intended to knowingly collect personal information from children under 13 without appropriate parental or legal guardian consent.

If we learn that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

Parents or legal guardians who believe that a child has provided personal information may contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this website and the Last Updated date will be revised.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Information

If you have questions about this Privacy Policy, your personal information, or Sweet Life USA's communications practices, please contact:

Sweet Life USA

Jacqueline M. Arnold

United States

Email

JArnoldPTC@gmail.com

Phone

678-357-5404

For SMS assistance, you may also reply HELP to a text message from Sweet Life USA.

To stop receiving SMS messages, reply STOP.